The Westwood Road Practice

BBC | Health News
2.0RSSBBC News | Health | UK EditionUpdated every minute of every day.NICE conflicts of interests claimA group of leading doctors and researchers has called on MPs to investigate potential conflicts of interest at the medicines watchdog, NICE.Tue, 21 Oct 2014 23:52:48 GMThttp://www.bbc.co.uk/news/health-29705499#sa-ns_mchannel=rss&ns_source=PublicRSS20-saGPs to get £55 for dementia diagnosesDoctors in England will be paid £55 every time they diagnose dementia, health chiefs say, but the scheme is criticised by a patients' group.Wed, 22 Oct 2014 04:35:58 GMThttp://www.bbc.co.uk/news/health-29718618#sa-ns_mchannel=rss&ns_source=PublicRSS20-saMentally ill put in police cellsToo many people in the middle of a mental health crisis end up locked in police cells after being turned away from hospitals, says a report.Tue, 21 Oct 2014 23:54:15 GMThttp://www.bbc.co.uk/news/health-29708755#sa-ns_mchannel=rss&ns_source=PublicRSS20-sa
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Practice Charter Standards

Complaints

The practice operates an informal in-house complaints procedure in accordance with NHS guidelines. If you have a complaint about any aspect of the service you have received you should address it to the practice manager, Mrs Jane Goddard.

Confidentiality

All patients' records on file or on computer are confidential. Information will not be given to others without your written consent and information kept on the computer is protected under the Data Protection Act (1984).

Disabled Access

Disabled facilities are available at all sites.

Freedom Of Information - Publication Scheme

The Freedom of Information Act 2000 obliges the practice to produce a Publication Scheme. A Publication Scheme is a guide to the ‘classes’ of information the practice intends to routinely make available.
This scheme is available from reception.

Zero Tolerance

We strongly support the NHS policy on zero tolerance. Anyone attending the surgery who abuses the GPs, staff or other patients be it verbally, physically or in any threatening manner whatsoever, will risk removal from the practice list. In extreme cases we may summon the police to remove offenders from the practice premises.

 

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