The Westwood Road Practice

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2.0RSSBBC News | Health | UK EditionUpdated every minute of every day.Hope over child malaria vaccine testsFinal clinical trials of a malaria vaccine - the first to reach this stage - suggest it could protect one third of children against malaria, according to data published in The Lancet.Thu, 23 Apr 2015 23:01:19 GMThttp://www.bbc.co.uk/news/health-32437383#sa-ns_mchannel=rss&ns_source=PublicRSS20-saNewborn was youngest UK organ donorA newborn baby, who lived for less than two hours, became the UK's youngest ever organ donor a year ago, it has been revealed.Thu, 23 Apr 2015 12:38:43 GMThttp://www.bbc.co.uk/news/health-32425666#sa-ns_mchannel=rss&ns_source=PublicRSS20-saExercise 'not key to obesity fight'Physical activity has little role in tackling obesity - and instead public health messages should squarely focus on unhealthy eating, doctors say.Wed, 22 Apr 2015 23:05:22 GMThttp://www.bbc.co.uk/news/health-32417699#sa-ns_mchannel=rss&ns_source=PublicRSS20-sa
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Practice Charter Standards

Complaints

The practice operates an informal in-house complaints procedure in accordance with NHS guidelines. If you have a complaint about any aspect of the service you have received you should address it to the practice manager, Mrs Jane Goddard.

Confidentiality

All patients' records on file or on computer are confidential. Information will not be given to others without your written consent and information kept on the computer is protected under the Data Protection Act (1984).

Disabled Access

Disabled facilities are available at all sites.

Freedom Of Information - Publication Scheme

The Freedom of Information Act 2000 obliges the practice to produce a Publication Scheme. A Publication Scheme is a guide to the ‘classes’ of information the practice intends to routinely make available.
This scheme is available from reception.

Zero Tolerance

We strongly support the NHS policy on zero tolerance. Anyone attending the surgery who abuses the GPs, staff or other patients be it verbally, physically or in any threatening manner whatsoever, will risk removal from the practice list. In extreme cases we may summon the police to remove offenders from the practice premises.

 

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