The Westwood Road Practice

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2.0RSSBBC News | Health | UK EditionUpdated every minute of every day.Call for further cut in sugar intakeThe target to reduce sugar consumption should be much more ambitious, health experts say.Tue, 16 Sep 2014 00:36:50 GMThttp://www.bbc.co.uk/news/health-29212780#sa-ns_mchannel=rss&ns_source=PublicRSS20-saRugby players 'bug sharing' warningRugby players who share towels, razors and cold baths are at risk of sharing serious skin infections too, public health experts warn.Mon, 15 Sep 2014 23:55:08 GMThttp://www.bbc.co.uk/news/health-29210618#sa-ns_mchannel=rss&ns_source=PublicRSS20-saScots NHS 'faces £400m funding gap'Confidential papers passed to the BBC suggest a radical cost-saving plan will be implemented in the Scottish NHS after the referendum.Mon, 15 Sep 2014 23:05:04 GMThttp://www.bbc.co.uk/news/uk-scotland-29213416#sa-ns_mchannel=rss&ns_source=PublicRSS20-sa
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Practice Charter Standards

Complaints

The practice operates an informal in-house complaints procedure in accordance with NHS guidelines. If you have a complaint about any aspect of the service you have received you should address it to the practice manager, Mrs Jane Goddard.

Confidentiality

All patients' records on file or on computer are confidential. Information will not be given to others without your written consent and information kept on the computer is protected under the Data Protection Act (1984).

Disabled Access

Disabled facilities are available at all sites.

Freedom Of Information - Publication Scheme

The Freedom of Information Act 2000 obliges the practice to produce a Publication Scheme. A Publication Scheme is a guide to the ‘classes’ of information the practice intends to routinely make available.
This scheme is available from reception.

Zero Tolerance

We strongly support the NHS policy on zero tolerance. Anyone attending the surgery who abuses the GPs, staff or other patients be it verbally, physically or in any threatening manner whatsoever, will risk removal from the practice list. In extreme cases we may summon the police to remove offenders from the practice premises.

 

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